LevelUp deposits and withdrawals in Canada: methods, limits and timings

The fastest way to get paid, and how long it takes

Cryptocurrency is the fastest payout route at LevelUp: once a cashout is approved it usually lands within a few hours. Interac e-Transfer and e-wallets such as Skrill are next, paying the same day after approval or within 24 hours at worst. Visa, Mastercard and bank transfer sit at the slow end and take a few business days. Approval itself is a separate step: the operator's terms say it aims to process all withdrawal requests within 72 hours of approval, and those same terms cap a single withdrawal at 3,000 USD/EUR/CAD. So a realistic worst case on a card is 72 hours of processing plus several business days in the banking rails, and a realistic best case on crypto is a few hours end to end.

Every LevelUp payment method, limit and clearing time

Blank cells are not zeros. Where a cell says the figure is not published, LevelUp does not state it — treat the amount as unknown until the cashier shows it to you. Note the maximum column: the Interac rows carry a CA$6,000 ceiling, while the operator's own terms cap any single withdrawal at 3,000 USD/EUR/CAD.

Last updated: 2026-09-02

How to deposit at LevelUp with Interac e-Transfer

An Interac deposit needs CA$20 minimum and is listed with a CA$6,000 cap. Deposits are described as landing instantly.

1. Log in to your LevelUp account and open the cashier.
2. Choose Interac e-Transfer as the deposit method.
3. Enter an amount between CA$20 and CA$6,000.
4. Open online banking with your Canadian bank — TD, RBC, BMO, Scotiabank, CIBC, National Bank, Desjardins, Tangerine, Simplii or EQ Bank — and send the e-Transfer to the recipient details LevelUp displays.
5. Copy the reference or security question exactly as shown; a mismatched reference is the usual reason a transfer sits unallocated.
6. Return to the cashier and confirm the balance updated, then keep the bank confirmation email until it does.

How to withdraw from LevelUp with Interac e-Transfer

Interac withdrawals start at CA$30 and pay out the same day once approved, or within 24 hours at worst. Approval is the variable part: the operator's terms allow up to 72 hours.

1. Open the cashier and switch to the withdrawal tab.
2. Select Interac e-Transfer.
3. Enter at least CA$30 — and no more than 3,000 CAD in one request, which is the cap in the operator's terms, even though the Interac row elsewhere shows CA$6,000.
4. Enter the email address attached to your own Canadian bank account, in the same name as your LevelUp account.
5. Submit the request and upload any verification documents support asks for before approval.
6. Watch for the Interac notification and accept it, or let auto-deposit credit the account.

How to deposit at LevelUp with Visa or Mastercard

Card deposits are supported and credit instantly. No card-specific minimum or fee is published; the account-wide floor sits at roughly CA$20, though CA$15 is also quoted.

1. Log in and open the cashier.
2. Select Visa or Mastercard as the deposit method.
3. Enter your amount — expect a floor of around CA$20 and check the figure the cashier shows before confirming.
4. Enter the card number, expiry and CVV for a card issued in your own name.
5. Complete the 3-D Secure step your Canadian issuer sends by app or SMS.
6. Confirm the balance updated; card deposits are described as instant, so a pending balance after a few minutes means the payment did not clear.

How to withdraw from LevelUp to Visa or Mastercard

Card payouts are the slowest route at LevelUp: a few business days after approval, against a few hours for crypto. Use a card withdrawal only if you have no e-wallet, Interac or crypto option.

1. Open the cashier and choose the withdrawal tab.
2. Select Visa or Mastercard as the payout destination.
3. Enter the amount, keeping a single request at or below 3,000 CAD as set out in the operator's terms.
4. Choose the same card you deposited with, in your own name.
5. Submit and allow up to 72 hours for the request to be approved.
6. Allow a few further business days for the issuing bank to post the credit, then contact your bank rather than the casino if it has not appeared.

Verification: what to expect before a payout is approved

LevelUp does not publish a document checklist or a verification turnaround time, so treat any page that quotes one as guessing. What the terms do set out is the sequence: withdrawals are processed within 72 hours of approval, which means the checking step sits ahead of that window and is not counted in it. If your first cashout is slower than the 24-hour Interac figure, verification is the most likely reason.

Account setup and KYC →

Common payment problems and what causes them

Deposit not showing. Deposits across Interac, cards, e-wallets and crypto are all described as instant, so a balance that has not moved after a few minutes is a failed or misrouted payment, not a slow one. With Interac the usual cause is a mistyped reference or security answer, which leaves the transfer sitting unallocated until support matches it manually. Keep the bank confirmation email — it is the only evidence that closes the ticket quickly.

Withdrawal slower than advertised. The published times are measured from approval, not from the moment you press submit. Interac and e-wallets pay the same day or within 24 hours once approved; crypto usually within a few hours; cards and bank transfer take a few business days. Add up to 72 hours of processing on top of any of those, per the operator's terms.

Request rejected or split. Two limits cause most rejections. The floor: Interac withdrawals need CA$30, while reviews put the general account minimum anywhere from CA$10 to CA$20 — no single number is universal, so check the cashier. The ceiling: the operator's terms cap one withdrawal at 3,000 USD/EUR/CAD, so a CA$5,000 balance has to leave in at least two requests. A payout to a name, card or bank account that does not match the registered account holder is the other common refusal.

Complaints and payout disputes →