Written by A. Merrifield, iGaming Content Editor
Reviewed by V. Dokov, Gambling Compliance Expert — Meet our team
Last updated: 10.07.2026
Last updated: January 1, 2026
This Cookie Policy explains how Levelup (levelup-canada.com) uses cookies and similar tracking technologies when you visit our website. It's meant to be straightforward and easy to understand, not a wall of legal jargon.
Cookies are small text files stored on your device when you visit a website. They help the site remember who you are, what you've done, and what your preferences are. Some cookies are essential for the site to work at all. Others are optional and help us improve your experience or understand how people use our platform.
These are non-negotiable. Without them, the site simply doesn't function properly. They handle things like keeping you logged in, remembering your session, and making sure transactions process correctly. You can't opt out of essential cookies and still use the site.
These cookies help us understand how visitors use Levelup. We track things like which pages are most popular, how long people spend on the site, and where users tend to drop off. All of this data is aggregated and anonymous. We use it to make the site better.
These remember your preferences, like your language settings or whether you've dismissed a notification. They're not strictly essential, but they make your experience a lot smoother.
If you've opted in, these cookies help us show you relevant promotions and ads, both on our site and on third-party platforms. They track your browsing behaviour across sites to build a profile of your interests. You can opt out of these at any time through our cookie settings.
Some cookies on our site are set by third-party services we use, including analytics providers, payment processors, and advertising networks. These third parties have their own privacy policies, and we encourage you to review them. We don't control what data those third parties collect through their own cookies.
Common third-party tools we use may include Google Analytics, payment gateway providers, and affiliate tracking systems. Each of these operates under its own terms and privacy framework.
When you first visit Levelup, you'll see a cookie consent banner. You can accept all cookies, reject non-essential ones, or customise your preferences. You can change your settings at any time by clicking the cookie preferences link in our website footer.
You can also manage cookies directly through your browser settings. Most browsers let you block or delete cookies. Keep in mind that blocking essential cookies will affect how the site works for you. Here's how to manage cookies in common browsers:
Different cookies last for different amounts of time. Session cookies disappear when you close your browser. Persistent cookies stay on your device until they expire or you delete them. The lifespan of each cookie depends on its purpose. Analytics cookies typically last up to 13 months; marketing cookies may vary based on the third-party provider.
Our cookie practices are designed to comply with PIPEDA, applicable provincial privacy laws, and iGaming Ontario's standards for player data. We review our cookie usage regularly to make sure we're staying current with legal requirements.
We may update this Cookie Policy as our practices change or as laws evolve. Check back here for the latest version. The date at the top of this page always reflects when it was last revised.
If you have questions about how we use cookies, email us at [email protected]. We'll get back to you promptly.
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